Privacy
Control how long event and form content is kept before it is deleted automatically.
What you can do
- Set a retention period between 30 and 1095 days (up to 3 years). You choose the period yourself based on your compliance requirements.
- Automatic retention is always active -- it cannot be turned off.
How it works
- Events: The period starts when the event ends, or when it starts if no end is set.
- Responses without an event: The period starts at the last submission, falling back to the response creation date.
- Access links: Used or expired links are deleted according to their own short expiry period.
- Follow-up form access: Individual access to externally shared, Event-bound follow-up forms* (individual link, email magic link, or password) is deleted once the Event has ended and the configured access period has expired. If no access period is configured, it is deleted 48 hours after the Event ends.
The deletion overview in Settings > Privacy shows the effective deadlines for your selected period:
| Content | Deletion deadline |
|---|---|
| Previous versions of editable responses from Event-bound follow-up forms* | 30 days |
| Files uploaded through forms and linked to an Event | The shorter of 60 days and your selected period |
| Event History (optional add-on) | The shorter of 60 days and your selected period |
| Event details, the original Event enquiry response, the latest responses from Event-bound follow-up forms*, comments, and related notifications | Your selected period |
| Responses without an Event, including files uploaded through the form | Your selected period |
| Individual access to externally shared, Event-bound follow-up forms* (individual link, email magic link, or password) | Once the Event has ended and the configured access period has expired; if no access period is configured, 48 hours after the Event ends |
* Follow-up forms (Event-bound) are available depending on your plan. They include Questionnaires, Customer Hubs, Partner briefings, and Team checklists. Every follow-up form belongs to an existing Event.
What gets deleted
After the period ends, Eventyflow deletes:
- Event details, addresses, contact details, custom fields, notes, product details, and room details
- Submitted form responses and saved response versions
- Content from Event Forms linked to the event
- Event and response comments and reactions
- Files uploaded through forms, including their originals, thumbnails, and previews
What stays
Forms and form instances remain available. For event statistics, Eventyflow keeps only:
- Date and time
- Attendee count
- Status as recorded at deletion
- Win probability, forecast revenue, and strategic value
- Assignment as recorded at deletion
Good to know
- Deletion cannot be undone.
- Download or export anything you must keep before its deletion deadline.
- Exports, already delivered copies, and backups follow their own retention rules.