Email Templates
Create reusable email templates for automations and communication with your attendees.
Where templates are used
Email templates are used in:
- Automations -- send emails automatically when certain events happen (e.g., a form is submitted).
- Form confirmations -- send a confirmation email to the person who submitted a form.
What you can do
- Create new templates.
- Search and filter your existing templates.
- Edit the subject line and email content.
- Insert variables into the content using the markdown editor.
- Choose the audience for each template (internal or customer).
Editor areas
- General settings -- template name, audience, and basic configuration.
- Email content editor -- write your email with a markdown toolbar. Insert variables to personalize each email.
Audience
Each template has an audience setting that controls the email layout:
- Internal (Branded) -- emails include the Eventyflow header and footer. Use this for notifications to your team.
- Customer (Neutral) -- emails are sent with a clean, neutral layout without branding. Use this for attendee-facing communication like confirmations and reminders.
You can change the audience at any time in the template editor under General settings.
Variables
Variables let you personalize emails automatically. Insert them into the subject line or body using the variable picker or by typing them directly.
Common variables:
| Variable | Description |
|---|---|
{{contact.name}} | Full name of the contact |
{{event.name}} | Name of the event |
{{form.name}} | Name of the form |
{{workspace.name}} | Name of your workspace |
{{submission.date}} | Date the form was submitted |
Example template
Subject: Your submission for {{event.name}}
Hi {{contact.name}},
Thank you for your submission to {{form.name}}. We received it on
{{submission.date}} and will review it shortly.
Best regards,
{{workspace.name}}